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12th-May-2009 08:58 am - Adjustments...
conscience bunny
So the other day I had a 1 on 1 with my supervisor which said that while my numbers were OK they needed to be a little better. So, an hour and a half meeting came about and we discussed little tips and tricks and speed ups that I could use to get faster...

Then we outlined a goal for me to increase my tickets per hour over the next 6 weeks. I was to go from 8 tph to 12 tph over 6 weeks.

So that day I sat down and really just focused on my work and my goals that I had written down and I think I missed my 6week goal by 1 ticket for that day... 12x8 being 96, i think effectively I handled 95 tickets that day... meaning the 81 that I did address and counting in about 14 for the hour and a half meeting which really technically doesn't count.

Then I decided, kind of on accident, that I was going to start waking up early and instead of going to work 20 minutes after I woke up, I would have a couple hours of being awake and such under my belt.

So, I went to bed at 5:30 am and was up at 11:45/noon and ready for the day.

I destroyed tickets that day. 100 handled in an 8 hour shift with 81 of those actually being closed and not escalated.

So i did it again... this time in bed by 3:30 and up by 10:30. Yesterdays ticket numbers were 91 closed directly and 13 escalated for a total of 104 handled for the day in an 8 hour shift.

Sure I felt a little stretched over these days, but I increased my ticket taking by 50% from 8tph to right at and a little over 12tph. So it's understandable.

If I keep this up then this will become easy enough and I wont feel stretched.

Also... I'm going to be trying to make sure that I am up and about at 10 or 11 am now instead of 3:30 and straight to work. I'm tired of not really seeing anyone except for people from work.

Today is a little odd as I only got about 5 hours of sleep. I can feel it right there at the back of my head, but that will go away later. Maybe a nap. I'm up and out and if you want, give me a call.
7th-Mar-2008 02:09 am - Hedgehog
devil


This image makes me really want to draw again. Though other than that, not much else is going on. Work is awesome. Trying to save some money and mildly succeeding.
9th-Feb-2008 02:07 am - It doesn't offend me...
devil
You know, when you are doing the best that you can, and trying to do more than that, and someone just lays into you like it's all your fault and that you're to blame, that doesn't offend me.

Sure, go ahead and call me a retard and say that I'm poor and that I'm a dumbass that probably drives a Honda Civic. Let me know that my best course of action is to go kill myself. Go right ahead, but when you do that, at very least have the common decency to spell what you are saying correctly.

Sure, you're mad, I get that. I do. Sure you think I'm a piece of shit, I get that too. I really do. For fuck's sake if you are going to ask if I'm a retard please do not say "IS U RETARDED?!" This immediately makes me think that it is in no way my own mental capacity that is making your day a living shit hole. (Shithole? I don't know.) Also, please do not assume that I drive a Honda Civic. I will go ahead and state that I really like those cars. Though it would seem that with the right wording you are implying that I am of a certain ethnicity or a certain mindset. It also implies that you think that all of the people that drive Honda Civics are beneath you.

I would like to think that I am in a damn good place with my job and where I live and what I drive and who my friends are and my current level of education. I would also like to think that I may in fact be going somewhere with my life with this job. Sure, it's possible that I'm not, but I'll be damned if I'm not working for one of the coolest fucking companies on the goddamned planet and you aren't.

Fuck you "Person Ten," fuck you. I sat though half an hour of you sitting there with capslock on screaming at me because you got your ass handed to you by someone who happed to find a way to work the system. Granted it is quite possible that that person is cheating, but that doesn't mean that you get to make assumptions about me or my lifestyle. Please also remember, as I do every single day that I run into people just like you, that this is a fucking game. If something happens in a game where you feel that your life is going to go straight down the shitter, then I do believe that there is someone else that needs to review their lifestyle and their choices and it sure as fuck isn't me.

Sure, I said at the beginning of this post that this stuff doesn't offend me. I never said it didn't affect me in some way. I'm sitting here writing about it aren't I? This is the first time in my new job that I have had someone get under my skin. Sure there were others that were close, but none of them as bad as this guy. Doesn't mean he's getting shit from me though.

I still love my job, I still think that it's the best one on the fucking planet, and I still think that I never want to leave. The day that changes because of you "Person Ten," any of you, then you have won. If you are picking up what I am throwing down, then please understand that I fight dirty, and I fight to win. Game on "Person Ten." Game on and fuck you.

:)

(as a note this post is also mirrored here: http://resonance.cysemic.com/)
11th-Dec-2007 06:26 pm - Something new...
devil
http://rygel.cysemic.com/resonance

2 posts on the new site...

this link will probably change in the future... right now its not actually public...
devil
I'm planning on moving back home.

I've already started looking for a job in the area and there are two that are right up my alley. One is Customer Support/Sales for AmeriCommerce, the other is Technical Support for the School district. Both jobs will pay as much as I am making now at DMi.

I have already interviewed for one of the jobs and I am just waiting on the 'Go' 'No Go' from them. By all conversations, its a 'Go' and they are just making room for me.

The School job I am applying for almost as I write this. My resume is submitted, I just have to fill out the formal application. Both jobs are immediate hire, and if I'm right in my guess about the School, both will offer benefits.

I am making this decision for the following reason:

If I lose my job or have to change jobs again in the near future and I am unemployed for as short as two weeks, I will be in a financial bind that I cannot get out of without finding myself in debt that I dont want to be near.

I AM NOT OUT OF MONEY!

I have enough money to keep everything Im doing, going for as long as I am employed. I am not living paycheck to paycheck even though it seems that way. I am on a VERY tight budget that does not allow me to save any more than $75/month. This is because of the new car note that I just acquired because of my recent wreck.

Two weeks without a job and I wont be able to get my head above water.

I am NOT coming to this decision lightly. Orange sucks. There isnt much to do. There isnt a big job market. Im LUCKY to find the ones I have.

I have thought this through and talked it over with my parents and other people. What I am effectively doing is eliminating almost HALF of my expenses so that I can put money away in savings that I wont have to touch UNLESS I find myself unemployed.

Yes I know that Im not the smartest person with my money but I at least make rent and pay my bills even if some of them havent been on time. I am caught up with all bills. I go through a lot of stress when I owe money so believe me when I say that I dont skip bills because I want to.

I also know that I am forgetful and this was the cause of a few bills being late.

Im not here to defend my spending habits or my habits with paying bills. I am here to announce my decision in a manner that I know will be seen quickly. I still have to tell Lundy and Sam and Flex about this and will do that when I see them next.

I expect phone calls about this from anyone who reads this and thinks Im out of my mind.

Im not. I understand what I am doing and I know that it is the BEST course of action for me.

I really cant think of anything to say other than that.
20th-Jul-2007 12:49 pm(no subject)
devil
I will be out of town this weekend. Going to San Antonio with my folks for the weekend. Will be back Sunday Evening. Im leaving tonight after work.

Just a quick post about this to keep you guys up to date with current happenings.

Vive Ventana Vista!
18th-Jul-2007 01:23 pm - With the quickness...
devil
So... I called Mom today because I forgot to call her back yesterday and my phone was dead... Told her I was looking at some cars and such up here, and it turns out they already bought me a new one. It'll be here on Friday, right before I go out of town for the weekend.

Not a "new" car... but another car.

They got me a 2003 Ford Focus SE.

I love my parents so very much. They help me out more than they need to. Granted I get to pay the car note on this one, but they came in under budget and thats going to help me alot.

Figured I would post about this... It all happened so fast!
17th-Jul-2007 12:05 pm - Hey Guys
devil
So... I totally wrecked my car yesterday. I'm fine, and so was everyone else involved. Guy in front of me had to stop because of 2 cars in front of him, i tried to stop and hit him, then a lady behind me hit me.

Anyway. Figured I would post the edited for TV version here. If you guys ask me to go somewhere and I tell you Im broke, its because Im literally going to be broke for a while until I get everything with a new car not settled.
27th-Jun-2007 01:28 pm - Reshaping reality
devil
Greetings from the Heavenly Throne.

all right all you D&D-philes out there. I need your opinion. There is a chance that the current campaign I am running will involve a monster that has use of the WISH spell and will use it if it comes to it.

The wish is usually subtle, and unable to be traced back to the thing that cast the spell. However that doesnt really go with my play style unless it does something extraordinary without being noticeable right off.

So here is your chance. I have a party full of level 20s and a reality altering ability that is just itching to be scratched.

Post your ideas.

Write out your WISH to be used AGAINST a party of people wanting to become epic.

A bit of information on the party itself...

I have the following:

A Centaur Cleric
A Gnome Ninja poison specialist
A Wizard type that has a bad ass cane and the disposition of Dr House
A Winterwolf with attacks that are truly devestating
A Samurai type... not a base Samurai class... and...
A Monk

Mostly they are playing smart with a few exceptions. Some are playing creatively. All are playing.

Give me ideas... This ability will not be wasted. After the session that it is used in I will post the winner and tell you the results.

To my players who will most likely read this, remember my policy on player knowledge.

To my players who wish to help with this request, go nuts. If this will help you get what you want out of the campaign then so be it.

Hit me with what you got. The sky is the limit.
14th-Jun-2007 01:06 pm - Fortune Cookie!
devil
So im just getting done with lunch here. Not too much really going on, work is cool and laid back. Got training or a meeting or something in about 2 hours. Going to renew the lease at the apartment come this weekend. We are going to be splitting everything three ways and in doing so I should be able to save a lot more money. Anyway, nothing really major to report. Im not sick any more. Saw Pirates 3. Broke. Car doesnt like the heat, but Im getting that fixed as quickly as I can. Called my sister yesterday for her birthday. Playing Dragon Quest VIII. Currently no MMOs and on that front when I think about getting back to one I cant think of one that really just screams "YEAH!" so Im thinking thats the end of that for me.

In all of that paragraph, I now interject my opinion of Pirates 3. I liked it. It was very good. A good way to end the movies.

Drink up me harties yo ho!

Oh, and "Take what you can, give nothing back." *'spec' knuckles*
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